*This return policy applies to website purchases only.
For a full refund less the shipping costs,* we need the clothing back in our store within 14 days.
Once your package reaches us, please allow 7 days for your refund to be issued - in the same method you used to pay. Unfortunately, if we receive it past the 14 days, it’s too late to make a return.
Instructions for returns
- Please fill out the return card that came with your order.
- Pack the item(s) in the original packaging (or alternative secure package) along with return card.
- Please purchase return label and ship to:
3008 Ave K
Brooklyn, NY 11210
- You may also choose to use our return portal on our website. Please enter your order number and email address linked to your order. Choose only the items you are returning. The cost of the shipping label will be deducted from your return.
Terms and conditions
Refunds will only be given if the item is returned clean, without any damages, and the tag is intact.
Once your package reaches us please allow 7 days for your refund to be issued. You will receive your refund in the same method you used to pay.
- Unfortunately if it is past the 14 days it is too late to make a return. If there were any shipping delays along the way please contact us so we can accommodate you.
Items sent back after 14 days will be held for pickup for 21 days. After 21 days, they will be donated.
- Please note that we do not accept liability for shipping loss or damage of shipped and returned goods.
- We cannot refund international duties and taxes. For more information on reclaiming international duties and taxes, please contact your local customs bureau.
- Sale items and items purchased using a promotional code are final sale and cannot be returned or exchanged.